Returns & Exchanges
At Skin Bunny UK, we want you to be completely satisfied with your skincare journey. If you are not happy with your purchase, you can return your items within 30 days of receipt provided they are unused and in their original packaging.
Initiate Your Return
Contact our dedicated customer support team via email with your order number and the reason for your return to receive a Return Authorization code.
Pack Your Items
Securely package the unused products in their original boxes to ensure they are protected from damage during transit back to our warehouse.
Ship the Package
Affix the provided return label or use a tracked shipping service to send your parcel to the address specified in our return instructions.
Receive Your Refund
Once our team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing