Frequently Asked Questions
Everything you need to know about your Skin Bunny UK experience.
How long does shipping take within the UK?
We offer standard delivery which typically takes 2-4 business days, and express delivery which arrives within 1-2 business days.
Are Skin Bunny UK products cruelty-free?
Yes, we are committed to ethical beauty. All our products are 100% cruelty-free and never tested on animals.
What is your return policy?
We offer a 30-day return policy for unopened and unused products in their original packaging. Please contact our support team to initiate a return.
Are your skincare products suitable for sensitive skin?
Most of our range is formulated to be gentle; however, we always recommend checking the full ingredient list on the product page and performing a patch test before full application.
Which payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal and Apple Pay.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking link to monitor your delivery status.